No opening hours, no bank holidays
We answer at three on a Sunday morning in August exactly as we do at midday on a Tuesday. The truck does not choose when it stops.
Home / About Us
About us
A workshop that moves, based at the busiest heavy-freight crossing on the Spanish border.
Our story
From one van at La Jonquera to corridor-wide cover
La Jonquera was not chosen for marketing reasons. It is the point where most of the international haulage coming from central and eastern Europe crosses into Spain, and it is where the breakdowns pile up: trucks that have run two thousand kilometres straight and hit the first Spanish stretch with a hot wheel or a hissing air bag.
We began taking those calls with a single van and a simple idea: if the mechanic arrives with the correct part first time, the truck carries on the same day. That idea forces you to ask good questions on the phone, to carry real stock in the van, and to turn down a job you cannot actually solve.
Over time we added vans, multi-brand diagnostic equipment and, above all, languages. Half our calls now come in Polish, Romanian or Bulgarian, and answering in the driver's language is not a sales touch — it is what lets us understand the fault properly first time and leave carrying what is needed.
24/7Cover with no cut-off
45 minAverage arrival time
7Languages answered
12,000+Jobs completed
Our commitment
What we guarantee in writing
Four commitments applied to every job, whether it is an owner-driver or a fleet on contract.
A realistic arrival time
You get an honest estimate on the call. If we are going to be later than we said, we tell you before you have to ask.
A quote before anything is touched
You know what is being replaced and what it costs before work starts. No charges that only appear on the invoice.
Quality parts, named on the sheet
We fit original-equipment brands or approved equivalents, and we tell you which is which. The part number goes on the job sheet.
A job sheet with photographs
Every job is documented with before and after images, parts replaced and hours. Ready for maintenance or for the insurer.
Why us
What changes when you call here
We are the driver's last call and the dispatcher's first. These six things are what fleets tell us must never slip.
Answered in seven languages
Spanish, English, Polish, Romanian, Bulgarian, Portuguese and German. The driver describes the fault in his language and the traffic office gets the report in theirs.
Location by WhatsApp
One button sends your exact GPS position. No describing kilometre markers or junctions — we know where you are before you hang up.
Mechanics, not middlemen
The person who answers works here and the person who arrives works here. We do not resell your job to a third party.
Equipped for heavy vehicles
High-tonnage jacks, compressor, diagnostic gear and stock of tyres and air bags. We do not turn up in a car with a toolbox.
Reports and invoicing for fleets
A job sheet with photographs, parts replaced and hours, ready for the maintenance department and for the insurer.
A stopped truck earns nothing. We are leaving now.
One call, your location by WhatsApp, and an HGV mechanic on the way. No call centre in between.
Contact
Tell us what the truck is doing
If the truck is stopped right now, call. The form is for quotes, fleet contracts and anything that can wait.
- 24 h telephone
- +34 600 000 000
- Hours
- 24 hours · 365 days
- Operating base
- La Jonquera, Girona (AP-7)
Request assistance or a quote
We reply the same working day.